The CSM Journey

Practicing Customer Success, end to end.

The course will help you become highly familiar with Customer Success practices and knowledge and develop specific skills to help you get into this role and succeed faster.

Course Agenda

Intro to Customer Success

Onboarding process from sales handover to launch

Customer journey end-to-end

Data analysis with a CS tool

Meetings management from start to finish

Managing a customer- Building trust and relationships

The Course Will Include

Short 10-15 min lessons

Real-life simulations and practical exercises.

Getting to know real CS tools.

A license for one year so you can learn in your free time with no pressure

The course will be in Hebrew.

A digital certification that verifies your course completion and can be easily shared on social media.

What’s in it for you?

Our course is designed for

People who want to be Customer Success Managers

CSMs in their first 1-2 years in the role.

Business owners who are looking to build their customer success program for the first time or manage their first customers.

Enroll Today!

Stay Updated on the Course Launch Date