Welcome to CSjourney, the first hub for all things Customer Success in Israel!
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CSjourney Spotlight
The perfect place to learn about Customer Success. It includes on-demand videos covering various topics from our day-to-day work, best practices, industry trends, and insights from leading CS professionals. You'll have access to short, informative videos you can watch at your own pace.
CSjourney Academy
The first practical online Customer Success courses per demand in Israel. The courses provide a practical learning experience, helping you build the right foundations and acquire the necessary skills to be simply the best.
Our Blog
Fully Automating your customer health model is not the solution!
While efficiency, automation, and AI dominate discussions in light of recent global trends, how they impact the Customer Success role remains challenging as CS also
Customer Segmentation: A Step-by-step guide
Customer segmentation is dividing customers into groups based on shared characteristics. During a recession, customer segmentation can be even more critical than usual. Why? ✅It
Customer Success Team Size: Industry Benchmark (Israel)
Customer Success is critical for any business that wants to succeed in today’s customer-centric world. But what is the right size of a Customer Success
